Five Tips for Finding a Good Bank for Your Small Business

In my last post, I listed 10 notoriously ridiculous fees that many of the big banks are charging these days. If you are a small business owner then choosing the right bank is all the more important. As you make an effort to maintain a healthy cash flow and get financing when you need it, you want a bank that will work with you and not look for ways to swindle your hard earned dollars. Here are five tips to consider when looking for the right bank for your small business:

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1. Understand your needs

The very first tip to finding the right bank for your small business is to have some idea of what your business banking needs are. If this is your first business, then it may be a bit of a guessing game. In that case, it pays to ask another business owner, a qualified professional, or business consultant what services you will need to keep your business running smoothly.

2. Understand the trending in lending

The banking sector is currently dominated by the big mega banks, such as Bank of America, Capital One, and Chase, and this applies even in the suburbs and rural communities. Though according to the latest NFIB small business reports, the majority of small business owners are not seeking financing, access to small amounts of credit is essential to maintaining a healthy cash flow.

Some are quick to point out that large banks used computerised models to calculate the risk of lending on a national level, whereas small banks are more likely to understand the nuances of the local area much better and so are more likely to lend to viable local businesses that the bigger banks may overlook.

3. Search for SBA Certified Preferred Lenders

Even if you are not looking for an SBA loan, you may want to do a search for SBA Certified or Preferred Lenders in your area. This means that they have a contractual relationship with the SBA and are members of the Certified Preferred Lender (CPL) programs. Why is this important? The SBA loan process is known to be drawn out, and paperwork heavy. By being a CPL, it shows that the financial institution is making a commitment to the small businesses in that area- one that is not so profitable either.

4. Make sure you are in the know

Before you sign on with a bank, make sure you have read and understand their banking fees, hours and methods of operation, and what services they provide. Most banks these days have this information online.

You should also make it a point to go down to your local branch and see for yourself what kind of service you get as well as the overall feel of the place. When it comes to banking, you want a place that will build a long-term relationship with you, not treat you like a number.

5. What are customers saying?

In these days of social networking, it would be a good idea to spend a few minutes looking at what customers say about the financial institution you’re considering. Just a caveat: there are always bound to be complainers even where a business provides a good product or service. You want to get the sum total of consumer sentiment. It may also be a good idea to ask your business contacts of those in your social network who them recommend.

10 of The Most Outrageous Banking Fees

Need another reason to hate those “Big Bad Banks”? Well, here’s 10 of them. These are 10 of the most common, yet blatantly outrageous fees charged by the well-known mega banks, such as Bank of America, Capital One, PNC, and TD Bank (and many smaller, regional banks have them as well).

 

 

1. Research Fees. If you want a particular set of transactions researched in your account history or you want to dispute a transaction, Bank of America will charges you a “research fee” of $20 an hour. At Chase, the service will cost you $25 an hour.

2. Photocopying Fee. If you are adverse to online banking yet need a paper copy of a statement, check or deposit slip, expect this “service” to take a bite out of your account. Many big banks including: Bank of America, HSBC, Capital One, and TD Bank charge between $3-$7 per photocopied item.

3. Account Inactivity/Dormant Fees. Many banks impose a fee for letting your money sit in your account. If there is no deposit or withdrawal activity for a period of 9 months to a year, then expect the fee machine to slowly eat away at your balance. Several banks also charge a bank card non-use fee: for every month that you don’t use your bank card, there’s a small fee deducted from your account.

4. Statement Fee. Many banks are now charging a fee to send paper statements to account holders. This fee ranges from $1-$6 dollars per statement. To avoid this fee, it is typically up to the customer to enroll in online banking and to inform the bank that a paper statement is not needed.

5. Excessive Withdrawal Fee. This fee is incurred when the account holder makes “too many” withdrawals from the account per month.

6. Non-bank ATM Balance Inquiry fee. Want to know what your account balance is before making a purchase? Don’t try to check it by the ATM of another bank or you may be socked with this fee.

7. Low Balance Fee. Many banks have minimum balances on their checking and savings accounts. Dip below you account minimum for even one day and be rewarded with a fee of $5-$10.

8. Reference Letter/Account Verification Letter Fee. Need to verify that you have a bank account and that it is in good standing? Well, the letterhead will cost you. Currently, several banks, such as the Bank of America, charge up to $10 for this letter.

9. Coin counting Fee. Several banks have machines that can count your change and redeem it for bigger money. But, as expected this service comes with a pretty hefty fee. Coin-counting fees at many banks run at 5% or more.

10. Account Closing Fee. Tired of all the fees and hassle and thinking of leaving your bank? Not so fast! PNC and U.S. Bank charge customers $25 for closing their accounts within 180 days of opening them, while Chase charges customers $25 for shutting down an account within 90 days of opening it.

It’s Been a Dreary June for the Economy

American poet Nathaniel Parker Willis once opined that June is a “month of leaves and roses, when pleasant sights salute the eyes and pleasant scents the noses.” But those who have been following the recent economic reports that have come out this month, or who are experiencing them first hand, may not be feeling so “pleasant” nor poetically inspired.

 

 

The first piece of not-so-cheery news was the Bureau of Labor Statistics’ employment report which recorded an increase of a mere 54,000 jobs in May (a number that scored well below many initial economic forecasts) and an unemployment rate that stubbornly held at 9.1 percent.

On to the National Federation of Independent Business (NFIB’s) Small Business Optimism Index in which it was reported that aside from the slowdown in hiring, plans to purchase equipment, supplies, and/or inventory have “all weakened and remain at recession levels.” Many business owners have been raising their prices as inflation and poor sales remain top business concerns as well as uncertainty surrounding major legislative initiatives, such as health care, taxes, and credit reform. Needless to say, these days optimism has become a rare commodity among small business owners.

And finally, it was reported that the aptly named “Misery Index,” which is a calculation based on the sum of unemployment and inflation rates, reached a 28-year high last month. There are those who argue that the numbers are skewed and that we are actually holding a record highs.

All of this has been raising concerns that our fragile recovery (if we can even call it that) will dip back into a recession. Whether or not that happens still remains to be seen, but nonetheless, it seems that the economic storm clouds will be slow in passing. Keep your umbrellas handy.

The 10 Best, Must-Have Apps for Business Travelers

Whether you’re a frequent business traveler or you venture out for a business trip only on occasion, these ten apps can make your business travel experience a whole lot easier. Most of these apps will work on both the iPhone and iPad; some are also available for Android and Blackberry phones:

 

1. FlightBoard
This app will transform your phone or tablet into a personal arrivals and departures board, providing real-time information for 4,00 airports and 1,400 airlines around the world.

2. FlightTrack Pro
With FlightTrack you can see that status of more than 5,000 flights and 1,400 airports worldwide in real-time Use this handy app to keep tabs on your flight and be informed about departure and arrival or gate changes before you get to the airport. If your flight or itinerary has been altered then you can even search for alternative flights and connections.

3. GateGuru
GateGuru is a godsend for anyone who has to spend a significant amount of time in airports. This free app helps travelers locate the best food, shopping, and service options by airport terminal in over 150 airports worldwide. It also includes user reviews and other helpful tips.

4. Hotel Tonight
Have a sudden change of itinerary or an unexpected layover? Use this extremely useful app to book a room at a local hotel at deeply discounted rates. Though the service’s range is a bit limited as of yet (Hotel Tonight only operates in 13 major U.S. Cities), chances are it will expand, maybe even globally, in the future.

5. Wi-Fi Finder
This free service and app developed by JiWire, allows users to search a database of over 500,000 free and paid Wi-Fi locations in 142 countries. Results can also be filtered by location type (ie cafe, airport, library, and even the beach).

6. Word Lens

At first glance, Word Lens may seem like a trick, some unseen sleight of hand. But in reality it’s an amazingly useful app- especially if you are traveling to a Spanish speaking country with limited knowledge of the Spanish language. Just hold your camera up to a sign or some other text that is written in Spanish and it will instantly translate it and show you an English version of the same sign or text. According to the app’s developer, Quest Visual, more languages are coming soon. It’s definitely one to watch out for if you are a frequent international traveler.

7. SitOrSquat

What do you do when nature calls and you find yourself in some far-flung country or airport? This free app comes to the rescue with it’s extensive location-based database of public toilets and restrooms. Facilities are even reviewed and rated for cleanliness.

8. Yelp

Yelp is the go-to social networking platform for business and service listings, with an extensive user review and reputation system (it even includes some non-business type locations, such as parks). Now, with their mobile app, you can have it all on your smartphone.

9. Kayak

Kayak allows you to search hundreds of online travel sites, such as Expedia and Travelocity for the best deals on flights, car rentals, and hotels by destination. Kayak has access to 100,00 hotels worldwide and local Kayak sites in 14 countries.

10. Google Maps

Google Maps has become one of the most used and well-known instant mapping and geo-location platforms. Now, it can double as your GPS system complete with turn-by-turn voice guidance. Lately, they’ve also added some really cool features, such as 3D maps and offline capabilities. And best of all, it’s free.

5 Top Resources to Build a Local Search Presence for Your Small Business

As smart phones and other mobile devices become common place and people increasingly turn to the Internet to help them plan out their daily business and leisure activities, the growing importance and impact of local search cannot be ignored. If you run a local brick and mortar business, you should do what you can to ensure that your company has a clear and accurate presence within the local search engines, directories, and social networks.

Below are the five most important local search sites to consider. All of them offer free submission, and some of them cover several simultaneous databases as well:

Google. Google offers a few neat options for locally based small businesses: The first is Google Places (formerly known as Google Local Business Center), The information you list in Google Places allows online searchers to find your local business listing within the search engine results and it also gives your business a presence on Google Maps. To complete your submission you must verify the information with a postcard or telephone call.

 

 

Once at Google, you should also check out Google Lattitude– Google’s latest foray into local deals and couponing. The new service combines coupon-type offers and discounts with consumer check-ins and works much in the same way as both Foursquare and Yelp combined.

Yahoo Local. On the heels of Google, there’s Yahoo local. This service is a business directory organized by category and geographic location. It provides users with the names, phone numbers, addresses, and other pertinent information regarding the local businesses within a community, such as hours of operation and accepted methods of payment.

YellowPages.com. Riding the tide of their ubiquitous, paper-based phone directories, the Yellow Pages online continues to draw a crowd of users seeking basic information on local retailers and service providers. There are several sign-up options available to business owners, the most basic of which is free.

Ask City. This service provided by Ask.com, culls user reviews and editorials from several popular search and business review sites, including CitySearch, Yelp.com and Insiderpages. The 5 star Ask City ratings system is taken from the Best of Citysearch listings, which are in turn based on user reviews. You can see more information about these ratings at CitySearch.com. To add your business to Ask City go here; here to edit your listing.

Windows Live Local Microsoft’s entry in the online local search arena combines Bing Maps, similar to Google Maps, with bird’s-eye imagery, traffic conditions, and driving directions, with the Yellow Pages and other local search tools. You can also view and get directions to local businesses.

Why Bootstrapping Small Biz Owners Should Still Pay Attention to Mobile Payments, Square

The high profile search engine giant Google Inc., recently announced it’s new pay-by-phone service, Google Wallet, slated for a limited run this summer. Though many are quick to point out the service’s glaring shortcomings, such as that it only works with the MasterCard network, is available for only one Android phone model, and so far only 15 retailers are signed up, nevertheless Google’s foray into the mobile processing market has drawn a significant amount of attention to mobile payments in general.

 

Then there are the newcomers, such as Square, the brainchild of Twitter founder Jack Dorsey. This service promises to simplify the complicated, convoluted world of credit card processing costs and fees, and in many cases offers a cheaper payment processing option for those who already own an iPhone, iPad, or Android mobile device.

But even as the tech world is abuzz, the majority of small business owners are receiving these announcements with a resounding “So what?”

Despite wide adaption in many Asian countries, industry experts do not expect mobile payments to really take off in the U.S. for another few years. While much of the resistance is on the consumer end- old, ingrained consumer habits are hard to change- I don’t expect many small business owners to jump on board in the near future.

Aside from the current limitations inherent to both Google Wallet and Square, many cash-strapped small business owners are quick to point out that purchasing an iPhone, iPad, or even an Android device can be pricey, and many may fail to find any real value in making the upgrade even where the cost of equipment is not a factor.

That said, while many small business owners may be skeptical about the future of mobile payments, the presence and growth of services, such as Google Wallet, Square, and others may open the door to leaner, cheaper, and more transparent payment processing systems. And that’s something just about any small business owner would be happy about.

The 39 Most Influential & Successful Entrepreneurs of the Past 100 Years

As the summer beckons, focusing on the daily grind may become a challenge. To offer a bit of inspiration, I created a list individuals that I believe to be “super entrepreneurs.” That is, these are not just people who have amassed wealth or who ran a successful business, they left an indelible imprint on the world that has altered the way we live, work, think and play. These people are some of the biggest business movers and shakers of the century.

All of these people lived and worked in the 20th century and beyond. Though a few of them may have reached their prime a before the start of the 1900’s, I still consider them “contemporaries.” So without further a due, here’s my list. You may be surprised how many of the brand names you recognize even if you don’t know the people behind them.

1. Andrew Carnegie (1835 1919)

From his simple beginnings as the son of a poor Scottish weaver, Carnegie went on to build a formidable steel empire. His mills literally built up much of the infrastructure of post-Civil War America. His success was largely due to his focus on increased efficiency, cost reduction, and notably his quick adoption of the Bessemer process for refining steel.

2. John Pierpont Morgan (18371913)

 

 

The infamous American financier and banker was a dominant force in corporate finance and industrial consolidation. Though many were quick to criticize his powerful influence and control, many credit him with skillfully directing the banking coalition that stopped the Panic of 1907. He also conducted several high profile mergers during his time including the merger of Edison General Electric and Thomson-Houston Electric Company to form General Electric as well as the series of mergers that led to the formation of the United States Steel Corporation.

3. John D. Rockefeller (18391937)

Though he effectively retired from the business world in 1896, Rockefeller’s contributions to modern business and industry are present to this day. The oil magnant’s key to success was not just his strategic purchases of American oil refineries, but more his self-sustaining business model. Vertical integration factored heavily. His company, Standard Oil, even produced its own oil barrels.

4. Thomas Edison (1847-1931)

The Wizard of Menlo Park was perhaps one of the most prolific innovators of all time. From his lab in New Jersey, he invented and registered no less than 1,093 patents- many for well-know, life changing products such as the incandescent light bulb, the phonograph (a machine that recorded sound), and the kinetoscope which he used to record to one of the first movies ever.

5. Milton Hershey (1857-1945)

Today, the name Hershey has become synonymous with chocolate- and with good reason. In 1905, Hershey built the world’s largest chocolate factory in the Pennsylvania township that now bears his name. Armed with a chocolate recipe he developed himself, he used the principles and techniques of mass production to create a popular and affordable consumer product.

 

6. W.K. Kellogg (1860-1951)

Since the founding of the Battle Creek Toasted Cornflake Company (later to become Kellogg Company), Kellogg brought breakfast cereal to our tables, thus providing a healthier alternative to the eggs and meat typically consumed for the first meal of the day. Perhaps lesser known was his knack for marketing. Realizing that kids are influential in buying decisions, Kellogg executed several successful marketing strategies directly aimed at children. These included: sponsoring children’s radio programs, sugar-coating the cereal, creating cartoon characters, such as Tony the Tiger and Tucan Sam, and the Kellogg company was the first to offer a prize inside the box.

7. Henry Ford (1863-1947)

Today, Ford is perhaps known as much for his system of mass production as with the cars and company that were his name sake. Ford was a key force in making America a nation of car owners and drivers. On his assembly lines, he produced inexpensive cars for the masses, and even paid his workers enough to be able to afford them themselves. Between 1908 and 1927, Ford sold approximately 15 million Model Ts.

8. Richard Sears (1863-1914); Alvah Roebuck (1864-1948)
What started as a mail-order catalog business in 1893, eventually evolved into a retail giant. Sears, Roebuck and Co. built department stores throughout the country and was the largest retailer in the U.S. in the mid-20th century. Though, Sears eventually lost ground to other retailers, such as Walmart, it’s stores remain fixtures throughout America.

9. Madam C.J. Walker (1867-1919)

 

 

Rising up from a life of hardship, Madam C.J. Walker started with a homemade scalp lotion to stop hair loss and turned it into a successful line of hair and beauty products targeted at black women- an unusual accomplishment given that women were still struggling for voting rights and segregation was legal. She was no stranger to politics either, using her substantial fame and fortune to support numerous civil rights causes.

10. Amadeo P. Giannini (1870-1949)

The Bank of America… Just hearing that name may make many current and former customers upset. But, the big bad bank actually got a benign, populist start. The bank’s founder Amadeo Giannini, wanted to create a financial institution that focused the needs of working-class families, irregardless of their economic standing- a pioneering move at a time when personal banking was mostly reserved for business owners and the wealthy.

The Bank of Italy as it was called then, introduced the concept of branch banking, home mortgage loans, automotive loans, and various credit products. After the devastation caused by the 1906 San Francisco earthquake, Giannini, famously offered credit “on a face and a signature” to help the city rebuild.

11. Thomas Watson Sr. (1874-1956) & Thomas Watson Jr. ( 1914-1993)

IBM, the big blue chip that played a pivotal role in bringing PC’s to consumers, got it’s start as the Computing-Tabulating-Recording Co. (later it become International Business Machines) in 1914, with Thomas Watson Sr. at the helm. Over the next four decades, Watson built a model for the modern global corporation, with a strong emphasis on customer loyalty, dedicated, happy employees, and product value.
When his son, Watson Jr., took over, he recognized the potential that lay in the personal computing market and he steered the company towards the development and production of PC’s.

12. Henry John Kaiser (1882 –1967)

was an American industrialist who became known as the father of modern American shipbuilding. He established the Kaiser Shipyard which built Liberty ships during World War II, after which he formed Kaiser Aluminum and Kaiser Steel. Kaiser organized Kaiser Permanente health care for his workers and their families. He led Kaiser-Frazer followed by Kaiser Motors, automobile companies known for the safety of their designs. Kaiser was involved in large construction projects such as civic centers and dams, and invested in real estate. With his acquired wealth, he initiated the Kaiser Family Foundation, a charitable organization.

13. Charles Merrill (1885-1956)

Merrill is credited with bringing the stock market to the masses. In his time, investing in the stock market was primarily the domain of the wealthy. After founding Merrill Lynch in 1939, he taught middle-class Americans how to use the stock market to fund retirement, prepare for their kids’ education, or have an emergency backup fund. Merrill also targeted women. He held investment seminars throughout the country open to couples, and he even provided childcare.

14. Sakichi Toyoda (1867-1930)

 

 

Known as the “King of Japanese Inventors” and often referred to as the father of the Japanese industrial revolution, Sakichi Toyoda was the founder of Toyota Industries Co., Ltd, a producer of weaving devices (which later became Toyota Motor Corporation under the direction of his son Kiishiro).

Toyoda is most famous as the inventor of the automatic power loom and is credited with developing the foundations of the Just-In-Time Production Process and the Toyota Production System which is based on the use of lean methodologies to solve problems, improve quality, and reduce costs in the production and delivery of goods.

15. Conrad Hilton Sr. (1887-1979)

Conrad Hilton rose from his job as an innkeeper in small town Texas, to become a successful hotelier who founded the first nation-wide hotel chain in 1943 and eventually expanded the brand globally a few years later. Currently, Hilton Hotels and Resorts, as the company is called today, operates over 540 hotel branches in 76 countries across six continents.

16. Ray Kroc (1902-1984)

Kroc is the man behind the ubiquitous McDonald’s Fast Food Chain. It’s spectacular growth can largely be attributed to Kroc’s unswerving focus on the long-term development of the company and its franchisees and on his dedication to maintaining a high standard of “quality, service, cleanliness, and value” so that the customer experience would be uniform across locations. Currently, the company has managed to place its trademark Golden Arches in over 120 countries, making it the largest fast food chain in the world. And to think, it all started in 1940 with a small burger joint located in San Bernadino, California.

17. Forrest Mars, Sr. (1904 – 1999)

Forrest Mars was the innovative force behind the Mars candy empire. He is responsible for inventing M&M’s as well as the Mars Bar after spending some time studying European candy-makers. He also created the Uncle Ben’s rice line along side a gourmet food business.

18. Sōichirō Honda (1906-1991)

Sōichirō Honda was a Japanese engineer and founder of the billion-dollar, multinational Honda Motor Co., Ltd. After spending a few years working in a small auto-repair shop and eventually opening his own auto-repair business, Honda began producing piston rings for small engines in 1937. Eleven years later, he founded the Honda Motor Company where he designed and manufactured motorcycles. Thanks to good engineering and strategic marketing tactics, Honda motorcycles quickly became the best-selling motorcycles in the world, even out-selling Triumph and Harley-Davidson in their respective home markets.

19. Estée Lauder (1907-2004)

 

 

Estée Lauder started her namesake cosmetics company after spending time watching her uncle concoct creams, lotions, and perfumes for his business. Estee concocted a few of her own, eventually founding her business in 1946.

Much of Estee Lauder’s legacy centers on her way of doing business. Aside from her relentless desire to sell only quality products, she was a virtual sales genius. Lauder is credited with pioneering the practice of offering free samples of her products, usually at high-end stores such as Saks Fifth Ave, so that the products could sell themselves. She was also amazingly adept at zeroing in on a customer’s needs by paying attention and also by believing in the value of her products.

20. Masaru Ibuka (1908 – 1997); Akio Morita (1921-1999)

Masaru Ibuka and Akio Morita were Japanese businessmen and the innovative co-founders behind the Sony Corporation. In 1946, Morita and Ibuka founded the Tokyo Tsushin Kogyo Kabushiki Kaisha (Tokyo Telecommunications Engineering Corporation), which later became the Sony Corporation.

From it’s inception, the company has developed and produced a slew of innovative electronics including: magnetic recording tape, the first fully-transistorized pocket-sized radio, the first transistor television in the world, the first Betamax home video recorder (a year before the VHS system was introduced to the market), the world’s first portable music player (the Walkman), as well as the Discman series.

21. Bill Bowerman (1911-1999); Phil Knight (1938-present)

Famous Olympic and university track coach, Bill Bowerman and former runner, Phil Knight are credited with founding Nike, Inc. arguably the most well-known sporting goods company and brand name in the world. The company was founded in January 1964 as Blue Ribbon Sports and later became Nike, Inc. in 1978. It is the world’s leading supplier of athletic shoes and apparel and a major manufacturer of sporting equipment.

Nike is a case study in the power of strategic marketing. Nike sponsors many high profile athletes and sports teams throughout the world and has made it’s Swoosh Logo and the “Just do it” by-line as recognizable as Coca-Cola’s flagship drink.

22. Sam Walton (1918-1992)

Whether or not you’re a fan of Walmart, it’s hard not to admire the retail giant’s ability to benefit from enormous economies of scale, and the opportunistic business decisions that led to growth unrivaled by its competitors. Sam Walton, the man behind it all, recognized the need for low-cost retail stores, particularly in rural American communities. He was even known to have flown his small plane over rural areas in the South and Midwest to identify potential markets with low competition.

23. Gordon Moore (1929-present); Bob Noyce (1927-1990)

Gordon Moore and Bob Noyce are the co-founders of the Intel Corporation, the global technology company and the world’s largest semiconductor chip maker. Intel was founded on July 18, 1968, as Integrated Electronics Corporation. The company’s rise to tech stardom came with its development and production of the x86 series of microprocessors (the processors found in most personal computers today) as well as the ubiquitous “Intel Inside” marketing campaign. Many credit Intel’s success to its advanced chip design coupled with cutting-edge manufacturing processes.

24. Berry Gordy Jr. (1929-present)

 

 

Berry Gordy Jr. was the driving force behind the Detroit record label, Motown Records as well as several subsidiaries. At its height, Motown featured an impressive group of well-known artists, such as the Temptations, Dianna Ross, Marvin Gay, and Stevie Wonder who regularly produced chart-toping hits. But, Gordy’s biggest contribution to the music industry was his role in the racial integration of music. The “Motown Sound” became universally popular, deftly reaching across a considerable racial divide.

25. Warren Buffett (1930-present)

Warren Buffet, aka the “Oracle of Omaha,” is an iconic American investor and influential economic adviser as well as the primary shareholder, chairman and CEO of Berkshire Hathaway. He is also a regular on the world’s wealthiest people list. But don’t think that all this fame and fortune has gone to his head; Buffet is known for his personal frugality: he still lives in the same house in the central Dundee neighborhood of Omaha that he bought in 1958 for $31,500.

26. Earl Graves (1935- present)

While sitting on the Small Business Association’s (SBA) advisory board, Earl Graves put out an annual newsletter that covered economic and urban affairs and trends affecting the black business person. In 1970, the newsletter eventually evolved into the Black Enterprise magazine. His publication, one arm of his media company, Earl G. Graves, Ltd., has enjoyed enormous success and has a readership of 3.7 million and a paid circulation of over half a million.

27. Charles Schwab (1937-present)

Charles Schwab is credited with making investing more accessible to consumers and is considered a pioneer in the discount brokerage industry. His company, the Charles Schwab Corp, lowered trade commissions, offered consumers the ability to pick and choose their investments more freely, and introduced online investing.

28. Ralf Lauren (1939- present)

Ralph Lauren may be as much associated with the horse-riding polo player logo than the preppy, tailored look of his clothing line. Today, the Ralph Lauren brand graces more than just clothing: it can be found on fragrances, accessories, beauty products, and even housewares. Many credit founder Ralph Lauren with helping to develop (and define) the men’s fashion industry- and to think, it all started with a tie shop in 1967.

29. Muhammad Yunus (1940- present)

 

 

Muhammad Yunus is the founder of Grameen Bank, “The Bank for the Poor,” a global financial institution that specializes in lending small amounts of money at a low interest to help poor entrepreneurs start and run their companies. Since it’s inception, Yunnus’ program has been very successful with a default rate of only 2% and it even netted him a Nobel Peace Prize in 2006.

30. George Lucas (1944-present)

George Lucas, the writer and director behind the lucrative Star Wars movie series, recognized the potential future value of his original 1977 Star Wars movie beyond the box office. Instead of getting paid the standard director’s salary, he opted for a percentage of that year’s ticket sales and obtained both the merchandising and sequel rights to the movie. Since the 1977 release, Star Wars memorabilia has generated some $13.5 billion in sales.

The movie itself is also considered groundbreaking for its time for its use of special effects (Lucas even formed his own company to get the effects he wanted) as well as unconventional editing techniques.

31. Robert L. Johnson (1946-present)

Robert Johnson has accomplished several “firsts” in his business career. In 1980, he founded the Black Entertainment Television (BET) network, the first cable television network for African Americans. In 1991, BET became the first African-American owned company to be listed on the New York Stock Exchange. Ten years later, Johnson became the first African American billionaire, and the first black person to be listed on the Forbes list of the world’s richest people.

32. Oprah Winfrey (1954- present)

 

 

Oprah Winfrey is arguably one of the most influential entrepreneurs in the realm of pop culture to appear in the past few decades. Via her popular talk show and eventually other media mediums, she is credited with bringing topics that were once considered taboo into mainstream media and thought.

Her endorsement can almost guarantee success (countless best selling books got their start on The Oprah Winfrey Show), while a chance comment can cause an instant plummet in sales (consider what happened to the beef markets after a side comment she made about the mad cow disease epidemic.)

Life wasn’t always so great though. Winfrey broke from a life of hardship including poverty and even rape to become the cultural icon she is today.

33. Steve Jobs (1955- present)

Whether or not you’re a part of the cult following of all things Apple, it’s hard to deny the impact Steve Jobs has had on personal computing, software, and mobile communications. His signature products, including the Mac computer and the Mac OS series, the iPod, iPhone and recently, the iPad have all literally taken the tech world by storm and have set the standard by which other big tech companies must follow.

34. Bill Gates (1955-present)

Many are familiar with the fact that Bill Gates founded Microsoft as a student in Harvard. He quickly dropped out to build up the software empire synonymous with his name. Microsoft’s rise came quickly after its strategic partnership with IBM; for over a decade, the company and its products dominated the industry virtually unchallenged. Today, he is one of the richest people in the world with an estimated worth of $56 billion.

35. Richard Branson (1960- present)

 

 

The playboy of the entrepreneurial world, Sir Richard Branson is the founder of the Virgin Group, a conglomeration of over 400 companies, and it all started with a mail-order record shop he opened in 1970. Many of his famous stunts, such as his attempted balloon ride around the world, as well as two of his recent ventures: Virgin Galactic (space tourism) and Virgin Oceanic (tours to the deep ocean), depict the message is that anything is possible.

36. Jeff Bezos (1964-present)

After founding Amazon.com in 1994, Bezos built up a formidable online marketplace for selling books and in the process changed the way the Internet was used to purchase goods or services. Many common practices in online sales were developed and perfected by Amazon.com- most notably: product recommendations, easy check out, and a solid system for incorporating customer reviews. Today, Amazon.com, sells a wide variety of products, including music, clothing, and jewelry.

37. Michael Dell (1965-present)

Michael Dell, started PC Limited while attending the University of Texas, Austin. With $1,000 in start-up capital, he later dropped out and began building Dell Computers. Dell’s greatness is centered on his business model. By integrating the just-in-time production techniques developed by Toyota with a direct-to-customer sales system, he built one lean, mean PC sales machine.

38. Pierre Omidyar (1967-present)

Ebay, the well-known online marketplace and auction, got its start when founder Omidyar developed an online system to trade collectible PEZ dispensers. The idea caught on like wildfire. Today, eBay pulls in about $9 billion in yearly profits, with operations in 30 countries, and offering products in 35 different categories.

With it’s introduction, eBay altered the dynamic of the online buy-sell transaction. Suddenly, there was a way to market that which had previously been unmarketable, and it empowered both small companies and individuals to enter transactions that would have previously been unthinkable.

39. Larry Page (1973-present); Sergey Brin (1973-present)

Google founders, Sergey Brin and Larry Page, developed the idea for a more powerful and effective search engine while working together as PhD students on the Stanford Digital Library Project. Google’s original domain name was actually “google.stanford.edu.” Today, Google is a massive conglomerate of ubiquitous Internet-based products and services. It is also employee-friendly and focused on fostering an environment of creativity. The company has become a regular in Fortune magazine’s list of the best places to work.

7 Warning Signs of Employee Burnout at Work

Even though the economy may be showing some signs of life, when it comes to small businesses and hiring, slow and steady seem to be the operative words. If you are running a small business and have been asking for more from your employees while providing fewer resources, then your employees may be at risk for work-related burnout.

 

Burnout is a serious concern. It’s not something that should be so quickly ignored- especially since instances of burnout on the job will typically occur among your most valuable, loyal workers. These are the people who are willing to tow the line to keep the company and it’s profits afloat.

As the owner or manager of a small business, make sure to be on the lookout for these 7 warning signs of burnout among your employees. Keep in mind that where burnout is an issue, many of these signs will come together and that their sudden appearance will generally stand out as both noticeable and unusual compared to past performance and behavior:

1. Lethargy, less productive. Workers known to be enthusiastic about their jobs start producing less. You may even notice a kind of heaviness, or conversely, a kind of dreamy disconnect as they go about their day.

2. Decrease in quality of work. Often, a drop in productivity will be accompanied by a noticeable decrease in the quality of the work produced. Tasks may be left unfinished or incomplete; there may be increased sloppiness or other work-related defects.

3. Health issues. Often, the stress underlying employee burnout can lead to a host of medical problems, from benign conditions, such as migraine headaches as well as unusually incidents of colds, flu, and other common viruses, to more serious medical conditions, such as high blood pressure and heart problems.

4. Higher rate of absenteeism. When employees are not healthy, then they may claim more sick days. Moreover, even where an employee experiencing burnout is not sick, there may a reluctance to come in for work. Loyal employees who rarely missed a day, may suddenly have spotty attendance.

5. Moodiness and irritability. Workers who were once relaxed and amicable, suddenly become hard to work with. It will be as if they are surrounded by a dark cloud that follows them around. This moodiness and irritability may be directed at both co-workers and customers.

6. Less sociable. Employees who are experiencing burnout on the job, may suddenly become anti-social or more secretive at work.

7. Self-destructive behavior. Another possible warning sign of burnout is the appearance of drug and/or alcohol abuse. Even a drastic change in diet can be an indication that something is off.

In my next post, I’ll discuss what you should do if you suspect that either you or your employees are experiencing work-related burnout.

4 Free Opensource Software Apps to Track a Lost Laptop or Smartphone

Laptops and cell phones are natural thieve targets since they are small, easy to snatch and are often accidently left unattended in public places such as a coffee shop, airport or in a car. According to the FBI, 97% of laptops are never recovered after theft- which is bad news for business travelers. Fortunately for the budget-conscious small business, there are several free, opensource applications that can help a hapless business traveler locate his or her stolen computer or phone when it is connected to the internet. Below are four of the best options:

 

 

Prey Project

Prey is perhaps the most feature-rich, yet portable app on this list. The program is extremely lightweight and can be used on your laptop, smartphone, and even your desktop.Once you download it onto your device and register the machine, you will be given a code that you can use to activate the software in case the device is stolen. You’ll receive the device’s current IP address and be able to activate a host of great features including: a webcam photo of the thief, screenshots of active sessions, data protection, and hardware scans. Prey is available for platforms including PC, Mac and Linux.

Locate My Laptop

As the name implies, Locate My Laptop allows the user to track the location of a stolen computer from any other device with Internet access. Though an account is free, for a small fee of $3 you can get the additional option of being able to remotely erase all data on the hard-drive. You can choose to upgrade when your laptop is stolen.

Firefound

Firefound is an add-on for the Firefox Web Browser and it can be used for both laptops and cellphones (if it’s running Firefox mobile). Like the programs above, this add-on allows you to track the location of your laptop or computer. It can also delete your brower settings, passwords, and browser history.

Lock It Tight

Lock It Tight offers a service similar to Prey above. After downloading the program you will have access to several features aside from location tracking such as, keystroke recording, file tracking and screenshots of the thief’s activity.

Deciphering the Economic Schizophrenia: What Do the Mixed Signals Mean?

A seemingly contradictory line up of recent economic indicators has been drawing a lot of attention as of late, leaving in its wake a population of economists and economic analysts who have suddenly been struck dumbfounded. They are, after all, dealing with an economy that just refuses to stick to their models and predictions.

 

 

Here is a run-down of some of the more “perplexing” measures of the past month:

  • The US Bureau of Labor Statistics released its April Employment Situation Report in which it indicated that non-farm payroll employment rose by 244,000 in April (an unexpected gain that far over-reached even the most optimistic of predictions). According to the BLS these job gains occurred in several service sector industries, as well as manufacturing, and mining. But this good news was tempered by the announcement within the same report that the unemployment rate has also increased to 9.0 percent, up from 8.8 percent in March.

 

  • The National Federation of independent Business (NFIB) reported that its small business optimism index fell for the second straight month in April to 91.2 from 91.9 in March.

 

  • The Thomson Reuters/University of Michigan preliminary consumer sentiment index rose more than foretasted in May to 72.4, a three-month high, from a final reading of 69.8 in April. The index was projected to rise to 70, according to the median forecast of 62 economists surveyed by Bloomberg News.

 

  • The Commerce Department reported that the economy grew at a 1.8 percent annual rate in the January-March quarter, a decrease from the 3.1 percent growth recorded in the last quarter of 2010.
  • According to the U.S. Commerce Department, retail sales (as well as consumer spending overall) has increased overall during the past few months. But the extent of the increase is mixed across different sectors and studies, as this AP article suggests.

 

Add to this the fact that trading on Wall Street has never been better; the stock market been trending upward since September 2010. Here’s what the Dow Jones Industrial Average looks like, and here’s NASDAQ.

What does this all mean?

Perhaps a hint to the answer lies with a one of the conclusions put forth in the NFIB survey:

While reports of net jobs created by small firms stayed positive, the numbers posted did not match the surprising gains cited in last week’s Labor Department report. This suggests that the bulk of new hiring is happening in larger firms and the smaller counterparts on Main Street—the ones traditionally responsible for leading the country out of recessions, are still struggling to hire.

Underlying the contradictory economic reports and measurements is perhaps a simple matter of perspective. Economic growth and recovery may indeed be happening, but it’s almost exclusive to those bigger companies that can use economies of scale to help off-set the rising cost of commodities and weaker consumer demand as well as to those investors who are using the weak dollar and cheap financing to their advantage. Moreover, this tentative “recovery” is not being felt equally across industries.

On the other end of the spectrum are the majority of small business owners and their employees who are feeling the pinch of rising commodity prices and the subsequent inflationary push, yet are struggling with sluggish sales, increasing health care costs, and a whole lot of uncertainty. I would also add to this group a hard to identify population of under-employed and a growing portion of middle-class America that is struggling to get by.

In the middle of this growing divide stands the consumer. These days, the majority of consumers may be in a tug of war between the not so pretty economic reality of unemployment (or under-employment), less disposable income, less available credit, inflationary pressures, and economic uncertainty on one side, and the pent up desire to consume coupled with an innate need to push away all the gloom and doom with a dose of optimism, on the other side.

Who doesn’t want to believe that, yes, the economy is improving- especially among those who are struggling?

In short, the seemingly contradictory economic indicators that have recently been grabbing headlines may be an indication of the vastly different experiences to be had in this topsy-turvy American economy. America has become schizophrenic, a country characterized by a growing divide between those who have and those who are struggling to have, and the remedy to this ailment seems far off indeed.