As children, most of us learn how to resolve, defuse and avoid conflict with our peers, parents and siblings. We may even learn how to “always win”. However, as professional adults, we often only remember how to defuse and avoid conflict; resolution escapes us. You might wonder: “What’s the difference?” or “Of course I want […]
Author Archives: fufadmin
How to Fail Right
“The fastest way to succeed is to double your failure rate.” – IBM’s Thomas Watson, Sr. “There is something about losing and coming back from it that burns character into a man’s soul, breeds confidence without arrogance, and makes a man believable when he talks about problems.” – John Sears, Campaign Manager for Ronald Reagan […]
How to Avoid Being Screwed by Customer Service (Part II)
Read How to Avoid Being Screwed by Customer Service (Part I) first. A supervisor can help you. They have: More ability to provide perks/freebies/refunds Power to put a note (good or bad) in the file of someone else you spoke to. Special training to deal with customer grievances to prevent them from escalating to the […]
Running a Successful Restaurant: The Menu Design
Because such a large percentage of small businesses are restaurants, I would like to make a dedicated series of posts to running a successful restaurants. There will be a post for this series about once every week or two. Please request specific topics via the comments form of this post. Two of the many points which […]
How to Manipulate at Work
The first rule of manipulation in general, but especially at work is: Be Subtle. The moment others consider you to be manipulative, they will dissect everything you say and do in order to protect themselves from being manipulated. In order to be effective, you must have the trust of those you want to influence. Environment: […]
Work Decorating No Nos
Whether you have your own business, or just your own work space, here are some good things to avoid when decorating at work: Uncouth photos. You don’t need to remind your coworkers that there is a much-less-professional side to you. Family photos are great, but avoid swimsuit shots (even if you are hot, but especially […]
Beating the Procrastination Beast
There are many issues that can hold people back in life and at work. Problems that are often discussed include lack of skills, brains, social aptitude, and organization. As detrimental as these issues can be, there is a greater evil waiting in the dark corners of the office (and at home): the Procrastination Beast. There […]
6 Successful Businesses that Prove Society is in Trouble
The following is a short list of successful businesses that highlight some of the problems of modern society. We are not personally attacking the companies and businesses listed here, we are simply pointing out some of the questions one might ask about the society that creates a demand for such services and products. 1) Miss […]
My 8-Step Method for Cleaning My Home Office
When we were renovating our new house a few years ago, I insisted that we make a home office for my use. It would have a separate outdoor entrance (in addition to an entrance from the hall). I wanted it to have extra insulation so as to protect me from noise distraction. It needed space […]
The Best Jobs for Students
Working more than 20-hours per week will start to have an effect on your grades, but whether you are looking for more money, more experience, or both, working for 10-15 hours/week can help you out a lot when you are in University. Studies show that half of the students who work while in college do […]